The Hard Days Night Hotel in Liverpool Review……it gets the “thumbs down”….in fact a rip off !
Sadly I am not able to recommend this hotel to my Customers as good value for money where you can get a good restful nights sleep – it is way overpriced.
The bottom line is this…..if you are determined to stay here to enjoy The Beatles experience, don’t expect value for money, wear earplugs if sleeping is part of your plan, don’t expect a concierge to help drag your luggage up and down the steps and if you ignore everything I said and decide to complain, don’t expect the management to give a damn !
If this was a Premier Inn, I’d have got my money back – because a “good nights sleep” I did not get. I booked in here at short notice and the “from 105GBP” advertised on the web site ended up as 200GBP – every hotel in the town was full except this one…..how was I supposed to know the Labour Party Conference was taking place here??
But 200GBP for a night in a comfortable room but overlooking a “party street” with…..
* No double glazing
* Drunken people until 4am
* police sirens
* Car alarms and then the…..
* Street Cleaning machines at 6am
…..did NOT make for a restful night.
I feel like I have been ripped off – I can stay in good quality hotels in London for less than 200GBP per night.
Ok…..novel it is (if you are into The Beatles) but If you are going to stay here you SERIOUSLY need to consider earplugs (unless, like one review writer, you find the racket part of the “fun”) and all you AMERICANS who expect SERVICE……starting from a concierge helping carry your heavy bags up a dozen or so steep steps…..FORGET IT!
And when I told the management I organized tours for Americans coming to the UK they simply ignored it……this is one complacent hotel business - they seem to be able to fill the place with people just visiting once. In fact, below is an extract from an email from the CEO of the hotel which demonstrates his “Customer Friendly” approach……
“…..drunk members of the public, police sirens, car alarms
and street cleaning machines are all out with of our control but
they are a consequence of staying in a city centre hotel. As such I
am sorry you had a disturbed night but do not believe we can be
held in anyway responsible.”
I am only giving it two blobs (in Tripadvisor) because although the place was clean and well furnished, It was unsuited to what I was there for….to sleep…..was NOT a success !
Rob Little
Very Tired
Lets Tour England !